
Let’s design better experiences together.
We value clarity in both design and the design process. For all projects, we create a plan based on your available time and budget. For each activity, we outline the purpose, timeframe, outcomes, and goals, and we discuss who should be involved and how, what technology we'll use, and when it will happen. You’ll always know what you can expect from us.
We work with you to define a user experience (UX) vision that aligns with your brand identity and business strategy, and then we create a plan that breaks your vision down into manageable, achievable goals. What’s more, we help you build capacity within your team so you can implement your plan.
Activities may include facilitation, competitive research, UX roadmapping, experience mapping, journey mapping, training, coaching, mentoring.
Strategy
We use a mixed methods approach to uncover pain points, understand user needs and behaviour, and discover opportunities to make digital experiences better. We analyze data from discovery activities, share insights, and provide actionable recommendations to inform your product roadmap.
Activities may include interviews, workshops, surveys, data analysis, competitive reviews, product and content audits.
Discovery
We use collaborative design exercises to help you envision exceptional user experiences that align with your business goals. Then, we help you turn your vision into reality, working with your team and users to define clear use cases, requirements, and user stories.
Activities may include design facilitation, requirements definition, information architecture (structure, navigation, labelling), content strategy.
Definition
We create user experiences that are functional, usable, and beautiful. We use design deliverables such as sketches, wireframes, and prototypes to convey design ideas and gather feedback from users and stakeholders. Then, we work closely with your development team to implement designs.
Activities may include wireframing, prototyping, mockup development, content design & development, design testing & validation.
Design
